Events Order

Order Events screen helps you to order events for a customer. However, an event can not be ordered if the customer usage exceeds the usage/credit limit.

To order events:

1. On the Order Management module, click Order Events.

2. Retrieve details of the customer who requested for the order. The Customer Name, Operational Entity, and Address details appear on the screen.

3. If the customer booked any on demand services (PPV or VOD) in a plan while booking the Order, then the existing services appear on the screen. The service details like service name, usage limit, number of units used, and the remaining balance are displayed.

4. Select the radio button against the service to view the events available with details like name, price, and event start time and end time.
   Note: Event start time and end time is applicable for PPV events only.

5. Click the Order link against an event to order the event. An order number is automatically generated when the events are ordered. You can order any number of events for a customer.

Note:

• The events should be defined in Event screen.

• Whenever an event is ordered, the customer balance is reduced automatically.