Add/Remove Rooms

Add/Remove Rooms screen is used to view the list of existing room details of a customer available in a contract. You can add multiple rooms and can remove the existing rooms from a contract through this screen. You can also modify the existing room description, if required.

To view/add/delete rooms:

1. On the Order Management module, click Add/Remove Rooms.

2. Retrieve details of the customer to retrieve contract wise existing room details. The details like Customer Name, Address, applicable Contract Number, Contract Start Date, and No. of Rooms appear on the screen. You can also view the Room Descriptions and respective Serial Numbers (i.e. smart card numbers associated to each room) in Room Details grid.

3. To add more rooms to a customer contract, click the Add link. A new row appears where you can enter the room description. Repeat the above process to add multiple rooms.

4. Click the Save button to save the service details.

5. To remove a room from the customer contract, select the check box under Delete column against the room name and click the Update link. Click the Save button after deleting.

6. To modify an existing room description, click the Edit symbol against the room. The room description now appears in edit mode. Change the room name and click the Update link. Click the Save button to apply the modification.

Note:

• System generates and sends separate provisioning requests for each individual room available in the customer contract.

• For each additional room, multi-room price should be defined for the services available in the contract. Plan wise multi-room price is defined for the services in Pricing screen.